Help & Support
Find comprehensive answers to common questions about registration, horoscope matching, safety protocols, and premium membership.
Yes! Creating your profile, uploading photos, setting up family and horoscope preferences, and browsing thousands of verified profiles is 100% free. Premium plans are optional and unlock direct contact viewing and advanced matching tools.
You can enter your birth details (date, time, and birthplace) during onboarding or in your profile settings. Our system instantly computes nakshatra, rasi, and porutham compatibility scores with prospective matches.
Every registered user verifies their mobile number via OTP. Members with our Verified badge have completed government ID or photo confirmation. Our safety team actively monitors profiles and reviews user reports 24/7.
Yes. During registration, you can specify whether the profile is for yourself, your son, daughter, brother, or sister. Parents can log in to manage shortlists, review matches, and handle initial inquiries with complete ease.
Your phone number and email address remain strictly private. They are never displayed publicly. Other members can only see your contact details if you accept their interest or choose to share them.
Premium membership allows you to view verified phone numbers of prospective matches, send direct personalized messages, access detailed horoscope reports, and feature your profile higher in search recommendations.
Every profile page includes a 'Report Profile' button. Click it, select the reason for your report, and submit. Our trust and safety team investigates every report promptly and takes immediate action.
Our friendly support team is always ready to assist you with your matchmaking journey.
